Have we answered your question here? If not…
How often do we need to install patches and test for system breaks?
Never. That’s our job.
What's the deal with new functionality?
You get it and you can decide whether you want to use it. Unless it is a complete functionality set which might also require additional licencing.
I have a great idea. Will you add it?
Possibly. We’re pretty ruthless in making sure we only do what adds value, but if you have a suggestion you think is awesome we’d love to hear about it. We can put it up for vote and if enough users support it we’ll work on it.
I need to get my executive team on board. Can you help?
Of course we can – just drop us a line and we can discuss options. We can even help you put together a working demo with tailored scenarios and your very own data if that’s what you need.
What's the catch?
The catch? We don’t believe in catches and small print. There are no hidden costs or surprises.
Can we integrate other systems with yours?
Of course – we have a suite of out of the box integrations to common Council systems. Got something ‘unique’? Talk to us and we can discuss the best option for what you need.
Why are our other software and service providers not doing this?
I see what you are doing here – trying to get us started on our rant. They probably have many reasons. Maybe the better question is, are you allowing them not to?
Can we have access to our data?
YES. It’s YOUR data.
If you can’t access what you need, just let us know and we’ll help you out at no charge.
What happens if we don't like you?
We might cry a little, we hate to disappoint. But we want what is best for you, so if you want to leave we will support you in any way we can, including assistance in extracting any data or settings you need.
And when you come back we won’t judge – we’ll welcome you with open arms.
So what's the catch again?
No catch. Just software and support to enable you.
Can I refer other organisations and councils?
Of course. We love referrals!
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